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WATER · FIRE · MOLD · STANDARD & SRM COMMERCIAL PROGRAMS

SERVICEMASTER RESTORE

FRANCHISE
INSURANCE

ServiceMaster Restore is the largest franchised restoration company in the world. Its insurance requirements are built like a ladder: the limits you carry as a standard franchisee climb as your Gross Service Sales grow, and they jump again the moment you enter the SRM program — the brand's large commercial and national-account tier.


That structure means your certificate has a status attached to it. The limits that satisfy a standard residential operation will not satisfy an SRM franchise. Understanding which tier you are in — and what each one requires — is where this page begins.

ServiceMaster Clean/Restore SPE LLC

READY TO GET COMPLIANT?

Confirm your ServiceMaster Restore coverage stack in one call. We'll verify your FDD requirements against your tier — standard or SRM — check your umbrella and pollution limits, and show you what a complete program looks like before the next commercial referral.

JUMP TO SECTION

COMPLIANCE REQUIREMENTS

THE COMMERCIAL JOB THEY COULD NOT TAKE

CONSTRUCTION SERVICES AND THE REBUILD

POLLUTION, MOLD, AND BIOHAZARD

CUSTOMER PROPERTY DURING PACK-OUT

WHAT IT COSTS

BEYOND THE MINIMUM

FAQs

$1,000,000 per occurrence / $2,000,000 aggregate

GL MINIMUM (STANDARD)

$2,000,000 per occurrence

GL MINIMUM (SRM)

$1,000,000 (Standard) / $2,000,000 (SRM

POLLUTION LIABILITY

$1M–$2M scaling on Gross Service Sales; $5M+ for SRM

UMBRELLA

$3,000,000 per occurrence / $4,000,000 aggregate (if applicable)

CONSTRUCTION SERVICES LIABILITY

IS YOUR COVERAGE
PROGRAM RIGHT?

We'll review your current coverage against ServiceMaster Clean/Restore SPE LLC's requirements and what your restoration operation actually needs.

ON THIS PAGE

COMPLIANCE REQUIREMENTS

THE COMMERCIAL JOB THEY COULD NOT TAKE

CONSTRUCTION SERVICES AND THE REBUILD

POLLUTION, MOLD, AND BIOHAZARD

CUSTOMER PROPERTY DURING PACK-OUT

WHAT IT COSTS

BEYOND THE MINIMUM

FAQs

WHAT A COMPLETE SERVICEMASTER RESTORE FRANCHISE INSURANCE PROGRAM LOOKS LIKE

SUBCONTRACTOR CERTIFICATE COMPLIANCE FOR YOUR FRANCHISE

ServiceMaster Restore franchisees rely on subcontractors for reconstruction and surge work, and the FDD's own GL language bars excluding subcontractor work — because the franchisor knows what an uninsured sub costs you. Commercial and national accounts hold you responsible for sub-tier coverage on every job.


A lapsed subcontractor certificate is invisible until the carrier finds it — at the year-end audit, where it becomes added premium, or at the claim, where it becomes your uninsured loss. Rikor's subcontractor compliance monitoring tool tracks every subcontractor's certificate in real time. When one lapses, you know before the next job starts — not after the audit bill arrives.


Get a free coverage review →

FRANCHISEE QUESTIONS

FREQUENTLY ASKED QUESTIONS

WHAT INSURANCE DOES A SERVPRO OR PAUL DAVIS RESTORATION FRANCHISE REQUIRE?

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For ServiceMaster Restore specifically, the 2025 FDD (Item 8) requires: General Liability at $1,000,000 per occurrence / $2,000,000 aggregate ($2,000,000 occurrence for SRM Franchises); Commercial Auto at $1,000,000; Pollution Liability at $1,000,000 ($2,000,000 SRM) covering mold, asbestos, silica, and biohazards; Construction Services Liability at $3,000,000/$4,000,000 if you provide construction services; an umbrella scaling from $1M to $2M on Gross Service Sales ($5M+ for SRM); Workers' Compensation with $500,000 employers liability and stop-gap in OH/ND/WA/WY; a crime policy covering theft of client property; cyber scaling with Gross Service Sales; and professional liability at $2,000,000 for SRM Franchises. ServiceMaster Clean/Restore SPE LLC must be named additional insured.

WHAT ENTITY NAME GOES ON MY CERTIFICATE OF INSURANCE?

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ServiceMaster Clean/Restore SPE LLC, a Delaware limited liability company at One Glenlake Parkway, 14th Floor, Atlanta, Georgia 30328. The FDD requires the franchisor and its affiliates to be named additional insureds. The standard construction is: ServiceMaster Clean/Restore SPE LLC, its parents, subsidiaries, affiliates, successors, and assigns.

HOW DOES LARGE LOSS WORK CHANGE MY COVERAGE NEEDS?

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Large commercial and national-account work is where ServiceMaster Restore's SRM tier applies, and the limits jump: $2,000,000 occurrence GL, $2,000,000 pollution, a $5,000,000 umbrella, and $2,000,000 professional liability. A standard-tier certificate will not satisfy a commercial account or vendor program operating at SRM levels. If commercial work is the growth path, build to the SRM tier before the referral arrives.

DOES MY POLICY COVER THE STRUCTURE IF I PROVIDE CONSTRUCTION SERVICES?

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Only if you carry the Construction Services Liability the FDD requires for reconstruction — $3,000,000 per occurrence and $4,000,000 aggregate. Reconstruction carries a completed-operations tail that a mitigation policy was not built for, and a standard GL can contest coverage for subcontracted construction work under its "your work" and subcontractor provisions. If you cross from mitigation into reconstruction, add the construction policy and confirm products and completed operations.

WHAT IS POLLUTION LIABILITY AND WHY DO RESTORATION FRANCHISES REQUIRE IT?

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Pollution liability — Contractors Pollution Liability — covers bodily injury, property damage, and cleanup from pollutants released by your work. ServiceMaster Restore requires it at $1,000,000 ($2,000,000 for SRM) and names mold, asbestos, silica, and biohazards as covered perils. A standard general liability policy excludes all of them. Confirm the form delivers every named peril — especially silica, which standard forms sometimes miss.

WHAT IS BAILEE COVERAGE AND DO RESTORATION FRANCHISEES NEED IT?

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A bailee holds another person's property for a purpose. When your crew packs out a customer's contents during a restoration job, you are a bailee with a legal duty to return the property undamaged. Standard general liability and standard commercial property both exclude property of others in your care. ServiceMaster Restore recommends bailee at $150,000 and transit at $50,000 — recommended, not required, so you must choose to carry it. Rikor's benchmark treats it as a core line and sizes it to your largest realistic pack-out.

HOW MUCH DOES RESTORATION FRANCHISE INSURANCE COST PER YEAR?

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A full ServiceMaster Restore program — GL, pollution, auto, WC, umbrella, cyber, and crime, plus professional liability and a $5M umbrella at the SRM tier — for an established territory commonly runs $16,000 to $32,000 per year, with SRM operations at the top and beyond. The FDD's Item 7 estimate of $8,800 to $19,350 reflects a standard-tier startup and does not capture the SRM limits or higher Gross Service Sales bands.

WHAT DOES SERVICEMASTER ESTIMATE FOR INSURANCE IN THEIR FDD?

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The 2025 ServiceMaster Restore FDD Item 7 estimates $8,800 to $19,350, due before opening. That figure reflects a standard-tier startup and functions as an initial outlay, not the full annual cost — and it excludes the SRM-tier requirements. As Gross Service Sales grow and limits step up, the real annual cost rises.

DO I NEED WORKERS COMPENSATION FOR RESTORATION CREWS?

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Yes. ServiceMaster Restore requires workers' compensation as the state mandates, with $500,000 employers liability and stop-gap coverage in Ohio, North Dakota, Washington, and Wyoming — the monopolistic states where the state fund leaves employers liability out. Restoration carries real occupational exposure — mold, sewage, silica, and heavy equipment — so the WC and stop-gap requirements close gaps a field crew cannot afford to leave open.

What a complete ServiceMaster Restore franchise insurance program looks like

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A complete ServiceMaster Restore program starts with one question most brands never force: which tier are you in?

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The compliance framework gives you the frame at the standard tier: general liability at $1M/$2M on an occurrence form with no subcontractor exclusion; pollution at $1M covering mold, asbestos, silica, and biohazards; commercial auto at $1M; workers' compensation with $500K employers liability and stop-gap in the monopolistic states; an umbrella scaling with Gross Service Sales; cyber scaling with Gross Service Sales; and a crime policy — all naming ServiceMaster Clean/Restore SPE LLC as additional insured through an A-rated carrier. Add Construction Services Liability at $3M/$4M if you reconstruct, and the SRM tier's $2M GL, $2M pollution, $5M umbrella, and $2M professional liability if you take large commercial work.

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The protection lives in the gaps the standard tier leaves open. Carry professional liability before SRM requires it. Raise crime well above $25,000 — Rikor's benchmark is $250,000 on a Loss Discovered form. Treat bailee and transit as core, not recommended. Size EPLI to headcount. Build the umbrella toward the $5M certificates commercial accounts demand. And keep every subcontractor's certificate current, because an uninsured sub is both an audit bill and a coverage gap.

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ServiceMaster Restore is built to grow franchisees from a single residential territory into national-account commercial work. Your insurance program should be built to climb the same ladder.

SUBCONTRACTOR RISK

A LAPSED SUB CERTIFICATE IS INVISIBLE UNTIL YOUR CARRIER FINDS IT

Most home service franchisees use independent contractors or 1099 workers at some point. The coverage gap this creates is not obvious until a claim surfaces. When a certificate lapses, your carrier invokes the subcontractor exclusion in your general liability policy. The work was done. The damage is real. The coverage is not there.


Rikor's subcontractor compliance monitoring tool tracks subcontractor certificates in real time. When a certificate lapses, you know before the next job starts — not after the claim comes in.

READY TO GET YOUR

SERVICEMASTER RESTORE

PROGRAM RIGHT?

We'll review your current coverage against ServiceMaster Clean/Restore SPE LLC's requirements and what your restoration operation actually needs.

wade.avif

WADE MILLWARD, CIC

Founder & CEO · Rikor Insurance

Wade Millward has spent 18 years specializing in franchise insurance. He holds the Certified Insurance Counselor (CIC) designation and has reviewed hundreds of franchise disclosure documents across home service, food service, and commercial franchise verticals. He has built coverage programs for Authority Brands franchisees across electrical, HVAC, plumbing, and restoration trades.

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