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HVAC · HORSEPOWER BRANDS

VARSITY ZONE

FRANCHISE
INSURANCE

Most HVAC franchise agreements require general liability, commercial auto, and workers' compensation. The Varsity Zone FDD requires those — and also requires Contractor's Professional Liability at $1,000,000 and Employment Practices Liability insurance at $250,000.


That is not a coincidence. It reflects that HPB HVAC LLC — the Varsity Zone franchisor entity — has thought through the professional judgment exposure of HVAC installation and service work and decided the standard policy stack is not sufficient protection for their system.


The franchisees who read those requirements carefully and build their program around what the FDD actually says are protected. The franchisees who buy the minimum general liability, auto, and workers' comp and assume that satisfies the FDD are not compliant — and are not covered for the exposures the franchisor specifically identified.

This page tells you exa

ctly what the Varsity Zone FDD requires, what it means in practice, and where the coverage stack protects you.

HPB HVAC LLC

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COMPLIANCE REQUIREMENTS

REFRIGERANT EXPOSURE CLAIMS

COMMERCIAL ACCOUNTS

COMMERCIAL CONTRACTS

PREMIUM CALCULATION

BEYOND THE MINIMUM

FDD REQUIREMENTS

FAQs

The Varsity Zone franchise agreement names HPB HVAC LLC as the franchisor entity. That is the exact name that must appear as additional insured on your general liability and auto policies. HPB HVAC LLC, along with its subsidiaries, affiliates, and respective officers, directors, members, shareholders, and employees must be named. Confirm the exact entity language from your franchise agreement before issuing any certificate.

How to become compliant with Varsity Zone's franchise agreement

The 2025 Varsity Zone FDD requires certificates of insurance at least 30 days before opening. That is the earliest compliance trigger — not after training, not after signing the lease, but 30 days before the doors open. If you are in the pre-opening phase, this deadline matters.


Your certificate of insurance names your business entity as the named insured. The FDD requires you to add HPB HVAC LLC, its subsidiaries, affiliates, and their officers, directors, members, shareholders, and employees as additional insureds on your general liability and commercial auto policies. These parties are protected by your policy for claims arising from your operations — their exact names and the breadth of the additional insured requirement must be verified from your franchise agreement and reflected on every certificate.


What the 2025 Varsity Zone FDD requires you to carry:

Commercial general liability insurance at $1,000,000 per occurrence and $2,000,000 aggregate on an occurrence form. The FDD specifies that coverage includes products and completed operations, personal and advertising injury, fire damage liability, and medical payments. Primary and non-contributory is required. Waiver of subrogation is required.


Commercial auto liability at a combined single limit of $1,000,000 covering all owned, non-owned, and hired vehicles. Physical damage coverage is required for vehicles with deductibles no higher than $1,000.


Workers' compensation insurance at statutory limits. Employers' liability at $1,000,000 per accident, $1,000,000 per disease per employee, and $1,000,000 per disease policy limit.


Umbrella liability following form above general liability, auto, and employers' liability. The FDD excerpt specifies umbrella is required — confirm the required limit from your full franchise agreement.


Contractor's Professional Liability insurance at $1,000,000 — errors and omissions coverage for HVAC professional services. This is FDD-required, not optional. HPB HVAC LLC has explicitly determined that HVAC installation and service work carries professional judgment exposure that the standard general liability policy does not cover.


Employment Practices Liability insurance at $250,000 aggregate, including a third-party endorsement naming the franchisor as co-defendant. This is FDD-required. EPLI responds to employment-related claims — wrongful termination, harassment, discrimination — from employees and (with the third-party endorsement) from customers.


Contractor's Equipment Floater covering the mobile equipment used in the franchised business. This is FDD-required. Tools and equipment in service vehicles, at job sites, and in transit must be covered by an inland marine / equipment floater policy.


Property insurance for 100% of replacement cost of business personal property.

Section A — Required by 2025 Varsity Zone FDD

Requirement

Your Policy Must Include

General Liability

$1,000,000 per occurrence / $2,000,000 aggregate; occurrence form; includes products & completed operations, personal injury, fire damage liability, and medical payments

Commercial Auto

$1,000,000 Combined Single Limit (CSL); covers owned, non-owned, and hired vehicles; physical damage coverage with deductible ≤ $1,000

Workers' Compensation

Statutory Workers' Compensation; Employers' Liability: $1,000,000 each accident / $1,000,000 disease (each employee) / $1,000,000 disease policy limit

Umbrella / Excess Liability

Required; follow-form coverage (limit to be confirmed from full FDD)

Contractor's Professional Liability (E&O)

$1,000,000 Errors & Omissions coverage for HVAC professional services

Employment Practices Liability (EPLI)

$250,000 aggregate; third-party endorsement required; franchisor named as co-defendant

Equipment Floater

Required; covers mobile HVAC tools and equipment

Property Insurance

100% replacement cost of business personal property

Additional Insured

HPB HVAC LLC, including subsidiaries, affiliates, officers, directors, members, shareholders, and employees

Primary & Non-Contributory

Required

Waiver of Subrogation

Required

Pre-Opening Deadline

Certificates of insurance required at least 30 days before opening


That satisfies your franchise agreement. Here is what those requirements mean in practice.



What if a customer gets sick from refrigerant exposure during a repair?

Refrigerant exposure causing bodily injury is the claim scenario where three coverage issues converge — and where the standard general liability policy fails on all three simultaneously.

First, the pollution exclusion. Refrigerants — including R-410A, R-32, and legacy refrigerants — are classified as pollutants under standard general liability policy language. A customer who claims respiratory symptoms or other bodily injury from refrigerant exposure during a service call is bringing a pollution-adjacent bodily injury claim. The standard GL carrier evaluates the pollution exclusion first.


Second, the professional judgment component. If the refrigerant exposure resulted from improper handling — an unsafe recovery method, a fitting released without proper procedure, or a system opened in an occupied space — the customer's attorney will frame part of the claim as a professional negligence allegation. The general liability policy responds to property damage and bodily injury from operations. It does not respond to claims that the method of performing those operations was professionally negligent. That is the territory Contractor's Professional Liability covers — which the Varsity Zone FDD requires.


Third, the EPA regulatory component. Refrigerant handling is regulated under Section 608 of the Clean Air Act. Improper venting of refrigerants is a federal violation carrying fines up to $44,539 per day per violation. The general liability policy does not cover regulatory fines. The bodily injury claim from the same incident and the regulatory fine from the same incident are two separate exposures requiring two separate responses.

Claim Scenario: The refrigerant recovery that didn't go as planned

A Varsity Zone franchisee in Texas performed a system replacement at a residential property. During refrigerant recovery, a fitting on the recovery machine failed and released approximately four ounces of R-410A inside an enclosed utility closet. The homeowner's adult daughter, who was in the adjacent room, reported dizziness and called 911. She was evaluated at urgent care; no lasting injury was found.

The homeowner filed a general liability claim. The carrier's initial coverage evaluation cited the pollution exclusion — R-410A qualified as a pollutant under the policy's definition. The carrier issued a reservation of rights letter.

The franchisee had purchased the Contractor's Professional Liability policy required by the Varsity Zone FDD. The E&O carrier agreed that the professional handling component of the claim — specifically the question of whether proper procedures were followed for the fitting connection — fell within the errors and omissions coverage. The claim resolved for $8,400 between the two carriers.

The franchisee who did not carry the E&O policy — which the FDD required — would have faced the pollution exclusion from the GL carrier and no second policy to respond to the professional judgment component. The cost of the required E&O policy is a fraction of what one uninsured claim produces.

Claim Scenario: The refrigerant recovery that didn't go as planned

A Varsity Zone franchisee in Texas performed a system replacement at a residential property. During refrigerant recovery, a fitting on the recovery machine failed and released approximately four ounces of R-410A inside an enclosed utility closet. The homeowner's adult daughter, who was in the adjacent room, reported dizziness and called 911. She was evaluated at urgent care; no lasting injury was found.

The homeowner filed a general liability claim. The carrier's initial coverage evaluation cited the pollution exclusion — R-410A qualified as a pollutant under the policy's definition. The carrier issued a reservation of rights letter.

The franchisee had purchased the Contractor's Professional Liability policy required by the Varsity Zone FDD. The E&O carrier agreed that the professional handling component of the claim — specifically the question of whether proper procedures were followed for the fitting connection — fell within the errors and omissions coverage. The claim resolved for $8,400 between the two carriers.

The franchisee who did not carry the E&O policy — which the FDD required — would have faced the pollution exclusion from the GL carrier and no second policy to respond to the professional judgment component. The cost of the required E&O policy is a fraction of what one uninsured claim produces.

Am I covered when my tech works at a commercial property?

Your general liability policy covers operations at both residential and commercial locations. But commercial accounts consistently require more from a certificate of insurance than your franchise agreement minimum — and the gaps matter when the COI request comes back.


Commercial property managers, building owners, and facility directors regularly require $2,000,000 per occurrence for HVAC contractors working in their buildings. The Varsity Zone FDD specifies $1,000,000 per occurrence. The two numbers are not the same, and a commercial account that requires the higher limit will not accept a certificate that shows the lower one.

Commercial accounts also frequently require the building owner or property management company to be named as additional insured on your policy — a separate endorsement from the HPB HVAC LLC requirement in your franchise agreement. These are additive endorsements, not substitutes. Your policy needs to accommodate both.


HVAC franchisees regularly subcontract specialty work — sheet metal fabrication, controls wiring, refrigerant recovery. Each sub carries a certificate on their own renewal schedule. None of them will notify you when it lapses. A subcontractor's error on a commercial job still routes back to your general liability if the sub's certificate cannot be produced. See how subcontractor compliance monitoring works for HVAC franchisees at subcontractor-compliance.


The EPLI third-party endorsement required by the Varsity Zone FDD also becomes relevant on commercial accounts. Third-party employment practices liability covers claims from non-employees — customers, commercial property tenants, or building occupants — who allege discrimination or harassment by your employees. On a multi-unit residential or commercial property with regular customer contact, this exposure is not theoretical.

Claim Scenario: The commercial contract you couldn't satisfy

A Varsity Zone franchisee bid on a service and maintenance contract for a 120-unit apartment complex in a growing suburban market. The property management company sent back a certificate of insurance request: $2,000,000 per occurrence on general liability, $2,000,000 umbrella, and the property management company named as additional insured.

The franchisee's policy showed $1,000,000 per occurrence — the FDD minimum. Endorsing the policy mid-term to $2,000,000 required underwriter approval and additional premium. While the franchisee worked through the mid-term endorsement process, the property management company awarded the contract to a competitor who had already built commercial-market limits into their standard program.

The estimated contract value was $24,000 per year. The mid-term endorsement to $2,000,000 limits would have cost approximately $400 in additional annual premium. The policy that satisfies the franchisor minimum and the policy that wins commercial accounts are not always the same policy.

Claim Scenario: The commercial contract you couldn't satisfy

A Varsity Zone franchisee bid on a service and maintenance contract for a 120-unit apartment complex in a growing suburban market. The property management company sent back a certificate of insurance request: $2,000,000 per occurrence on general liability, $2,000,000 umbrella, and the property management company named as additional insured.

The franchisee's policy showed $1,000,000 per occurrence — the FDD minimum. Endorsing the policy mid-term to $2,000,000 required underwriter approval and additional premium. While the franchisee worked through the mid-term endorsement process, the property management company awarded the contract to a competitor who had already built commercial-market limits into their standard program.

The estimated contract value was $24,000 per year. The mid-term endorsement to $2,000,000 limits would have cost approximately $400 in additional annual premium. The policy that satisfies the franchisor minimum and the policy that wins commercial accounts are not always the same policy.

How is Varsity Zone franchise insurance premium calculated?

The Varsity Zone FDD requires more coverage lines than most HVAC franchise agreements — general liability, auto, workers' compensation, umbrella, professional liability, employment practices liability, equipment floater, and property. Each line has its own rating basis and rate structure.


How workers' compensation premium is calculated

Your workers' compensation premium is built from this formula: payroll divided by 100, multiplied by the rate for your NCCI classification code, multiplied by your experience modification factor.


Varsity Zone HVAC work classifies under NCCI code 5537. Rates vary by state — approximately $2.24 per $100 of payroll in lower-rate states and $5.14 in Florida. A Varsity Zone franchisee with $150,000 in annual payroll in a mid-rate state at $3.00 per $100 generates approximately $4,500 in base workers' compensation premium before the experience modification.

If your technicians perform gas line work as part of the HVAC scope, confirm the correct NCCI code at policy inception. Reclassification at audit produces a bill with no ability to negotiate the rate retroactively.


General liability, professional liability, and EPLI

General liability premium is typically built on annual revenue for HVAC operations. Professional liability (E&O) premium is rated on revenue and the scope of professional services performed. EPLI premium is based on headcount and loss history.

The FDD requires the EPLI policy to name HPB HVAC LLC as co-defendant — confirmed by ISO endorsement CG 20 29 or equivalent. This is a specific policy requirement, not a standard EPLI provision. Confirm your EPLI carrier issues the co-defendant endorsement before the certificate is issued.


What the Varsity Zone FDD says about insurance costs

The 2025 Varsity Zone FDD estimates initial insurance costs at $5,000 to $7,500 for 90 days. That figure reflects an initial deposit for pre-opening coverage — not the full annual operating cost of a complete Varsity Zone insurance program that includes all FDD-required lines. Annual operating costs will be higher once workers' compensation, professional liability, EPLI, and the equipment floater are fully priced.


The five variables that determine your actual number

Your state. Your payroll. Your fleet. Your claims history. Your subcontractor use.


Insurance premium for a Varsity Zone franchise is not a single number. Your state, your zip code, your payroll, your fleet, and your claims history all move it. A quote built for your operation, your state, and your specific service lines is the only number that applies.

What experienced Varsity Zone operators carry beyond the FDD minimum

The Varsity Zone FDD already requires more than most HVAC franchise agreements. These additional coverages address exposures that the FDD requirements do not fully close.


Contractors pollution liability addresses refrigerant releases, carbon monoxide exposure, and gas incidents that the standard general liability pollution exclusion removes. The FDD requires professional liability and EPLI — it does not specifically require contractors pollution liability. But HVAC work with refrigerant and gas systems creates pollution exposure that the standard GL does not cover. Contractors pollution liability closes that gap.


Higher umbrella limits above the FDD requirement. The FDD requires umbrella coverage but does not specify a dollar amount in the excerpt available. For a Varsity Zone franchisee building commercial accounts, confirming that umbrella limits satisfy commercial COI requirements — commonly $2,000,000 or more — is worth doing before a commercial account presents a certificate request you cannot satisfy.

IS YOUR COVERAGE
PROGRAM RIGHT?

We'll review your current coverage against HPB HVAC LLC's requirements and what your HVAC operation actually needs.

ON THIS PAGE

COMPLIANCE REQUIREMENTS

REFRIGERANT EXPOSURE CLAIMS

COMMERCIAL ACCOUNTS

COMMERCIAL CONTRACTS

PREMIUM CALCULATION

BEYOND THE MINIMUM

FDD REQUIREMENTS

FAQs

COMPLETE INSURANCE PROGRAM

SUBCONTRACTOR CERTIFICATE COMPLIANCE ACROSS YOUR FRANCHISE

Most home service franchisees use independent contractors or 1099 workers at some point. The coverage gap this creates is not obvious until a claim surfaces — and by then, the conversation is about who pays rather than what was preventable.


A lapsed subcontractor certificate is invisible until your carrier finds it. When they do, they invoke the subcontractor exclusion in your general liability policy. The work was done. The damage is real. The coverage is not there.


Rikor's subcontractor compliance monitoring tool tracks subcontractor certificates in real time. When a certificate lapses, you know before the next job starts — not after the claim comes in. See how it works for HVAC franchisees →

FRANCHISEE QUESTIONS

FREQUENTLY ASKED QUESTIONS

WHAT INSURANCE DOES A VARSITY ZONE HVAC FRANCHISE NEED TO OPEN?

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The 2025 FDD requires general liability at $1,000,000 per occurrence / $2,000,000 aggregate, commercial auto at $1,000,000, workers' compensation with $1,000,000 employers' liability, umbrella (confirm limit from full FDD), Contractor's Professional Liability at $1,000,000, Employment Practices Liability at $250,000, an equipment floater, and property insurance. Certificates are required 30 days before opening.

WHO NEEDS TO BE LISTED AS ADDITIONAL INSURED ON MY VARSITY ZONE POLICY?

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HPB HVAC LLC, along with its subsidiaries, affiliates, and their respective officers, directors, members, shareholders, and employees. Confirm the exact entity language from your franchise agreement. Each certificate of insurance must reflect the correct additional insured parties.

WHY DOES VARSITY ZONE REQUIRE CONTRACTOR'S PROFESSIONAL LIABILITY (E&O)?

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HPB HVAC LLC specifically identified HVAC professional judgment exposure — installation specifications, system sizing decisions, service recommendations — that the standard general liability policy does not cover. Contractor's Professional Liability responds to claims that your professional work or advice was negligent. The FDD requires it because the exposure is real and unaddressed by standard GL alone.

WHAT IS EMPLOYMENT PRACTICES LIABILITY AND WHY DOES VARSITY ZONE REQUIRE IT?

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Employment Practices Liability covers employment-related claims — wrongful termination, harassment, discrimination — from your employees and (with the third-party endorsement the FDD requires) from customers and third parties. The franchisor co-defendant requirement means HPB HVAC LLC is protected if a claimant names both the franchisee and the franchisor. This endorsement must be confirmed with your EPLI carrier before the certificate is issued.

WHAT IF A CUSTOMER GETS SICK FROM REFRIGERANT EXPOSURE DURING A REPAIR?

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Refrigerant is classified as a pollutant under standard general liability policy language. Bodily injury from refrigerant exposure may trigger the pollution exclusion on standard GL. Contractors pollution liability is the policy designed to respond to this exposure. The professional judgment component of the claim — whether handling procedures were adequate — falls within the Contractor's Professional Liability policy the FDD requires.

DOES MY VARSITY ZONE POLICY COVER ME ON COMMERCIAL PROPERTIES?

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Yes, but commercial accounts often require $2,000,000 per occurrence — higher than the FDD minimum. They may also require the property manager named as additional insured. Confirm your limits and endorsements match each commercial account's COI requirements. Build the limits for commercial work into your program from the start.

WHAT IS AN EQUIPMENT FLOATER AND WHY DOES THE FDD REQUIRE IT?

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An equipment floater (inland marine policy) covers your HVAC tools and equipment — refrigerant recovery units, diagnostic equipment, specialty tools — when they are in service vehicles, at job sites, or in transit. Standard commercial property coverage does not apply off-premises. The FDD requires this because HVAC franchisees carry significant equipment investment in mobile operations.

WHAT DOES THE VARSITY ZONE FDD SAY ABOUT INSURANCE COSTS IN ITEM 7?

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The 2025 FDD estimates initial insurance costs at $5,000 to $7,500 for 90 days — an initial deposit figure, not the full annual operating cost. Annual costs for the complete FDD-required coverage stack will be higher once all lines are fully priced.

WHAT IS THE NCCI WORKERS' COMPENSATION CODE FOR VARSITY ZONE HVAC TECHNICIANS?

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HVAC installation and service classifies under NCCI code 5537. Rates vary by state from approximately $2.24 to $5.14 per $100 of payroll. Gas line work may trigger a separate classification in some states — confirm with your carrier at inception.

DOES MY VARSITY ZONE POLICY COVER SUBCONTRACTORS OR 1099 WORKERS?

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Only if the subcontractor exclusion has been modified to require current certificates. For 1099 workers, both the financial audit exposure and the potential direct injury liability apply. Collect certificates before every job. Both risks disappear with a current certificate in hand.

WHAT DOES THE EPLI CO-DEFENDANT REQUIREMENT MEAN IN PRACTICE?

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When a claimant names both your franchise entity and HPB HVAC LLC in an employment practices lawsuit, the EPLI policy must be written to respond on behalf of both parties. ISO endorsement CG 20 29 or its equivalent achieves this. Confirm your EPLI carrier issues this endorsement — it is not a standard provision and must be specifically requested.

WHAT IS THE EQUIPMENT PHYSICAL DAMAGE REQUIREMENT IN THE FDD?

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The FDD requires physical damage coverage on vehicles with a maximum deductible of $1,000. This means your commercial auto policy must include comprehensive and collision coverage on covered vehicles — not just liability — with deductibles at or below $1,000. Confirm this on your commercial auto declarations page.

What a complete Varsity Zone franchise insurance program looks like

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Six things that define a program built to the FDD specification — not a minimum-compliance policy.

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The Contractor's Professional Liability policy is FDD-required. An HVAC policy stack that does not include it is non-compliant with the Varsity Zone franchise agreement — and unprotected for the professional judgment exposure the franchisor specifically identified as a required coverage.

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The Employment Practices Liability policy must include the third-party endorsement naming HPB HVAC LLC as co-defendant. A standard EPLI policy without this endorsement does not satisfy the FDD requirement. Confirm the endorsement with your EPLI carrier before issuing any certificate.

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The equipment floater must cover mobile equipment in service vehicles and at job sites. Standard commercial property coverage does not apply off-premises. Confirm the equipment floater is on your program — it is required, not optional.

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Certificates must be issued 30 days before opening. This is one of the earliest pre-opening compliance triggers in the HVAC franchise category. Build the insurance program timeline into your pre-opening schedule.

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Commercial accounts require higher limits than the FDD minimum in most markets. The policy that satisfies HPB HVAC LLC and the policy that wins commercial service contracts are not the same policy without intentional limit-setting. Build for commercial accounts from the start.

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Contractors pollution liability is not in the Varsity Zone FDD requirements — but refrigerant and gas line work in residential HVAC is pollution exposure that the standard GL does not cover. The FDD required the professional liability policy because it saw a real gap. The same logic applies here.

SUBCONTRACTOR RISK

A LAPSED SUB CERTIFICATE IS INVISIBLE UNTIL YOUR CARRIER FINDS IT

Most home service franchisees use independent contractors or 1099 workers at some point. The coverage gap this creates is not obvious until a claim surfaces. When a certificate lapses, your carrier invokes the subcontractor exclusion in your general liability policy. The work was done. The damage is real. The coverage is not there.


Rikor's subcontractor compliance monitoring tool tracks subcontractor certificates in real time. When a certificate lapses, you know before the next job starts — not after the claim comes in.

READY TO GET YOUR

VARSITY ZONE

PROGRAM RIGHT?

We'll review your current coverage against HPB HVAC LLC's requirements and what your HVAC operation actually needs.

wade.avif

WADE MILLWARD, CIC

Founder & CEO · Rikor Insurance

Wade Millward has spent 18 years specializing in franchise insurance. He holds the Certified Insurance Counselor (CIC) designation and has reviewed hundreds of franchise disclosure documents across home service, food service, and commercial franchise verticals. He has built coverage programs for Authority Brands franchisees across electrical, HVAC, plumbing, and restoration trades.

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