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COMMERCIAL JANITORIAL · CLEANING & DISINFECTING · JAN-PRO FRANCHISING INTERNATIONAL, INC.

JAN-PRO

FRANCHISE
INSURANCE

You were assigned a commercial cleaning account through your regional developer. The contract is yours, the keys are yours, and the schedule is yours. So is the liability.


When a property manager calls to report something missing from an office suite your crew cleaned last night, no one is calling the regional developer. They are calling you. The regional developer's insurance protects the regional developer. Jan-Pro's corporate coverage protects Jan-Pro. Neither one is your general liability policy, your crime coverage, your workers' compensation, or your auto program. Those live on your certificate — the one named to your entity.


Jan-Pro Franchising International, Inc. sets the minimum insurance requirements in the franchise agreement. Meeting them is the condition for starting accounts. Understanding what each piece actually covers — and where the $50,000 janitorial bond the agreement requires falls short of a real after-hours theft claim — is how you protect the business you built on those accounts.

Commercial Janitorial · Cleaning & Disinfecting · Jan-Pro Franchising International, Inc.

READY TO GET COMPLIANT?

Confirm your coverage stack in one call. We'll check your policy against your Jan-Pro franchise agreement and the certificate requirements commercial customers demand — including the bond.

JUMP TO SECTION

COMPLIANCE REQUIREMENTS

THE BOND VS. A CRIME POLICY

WHOSE INSURANCE COVERS WHAT IN THE MASTER/UNIT MODEL

AFTER-HOURS ACCESS AND WHAT HAPPENS WHEN SOMETHING GOES WRONG

WHAT IT COSTS

BEYOND THE MINIMUM

INSURANCE REQUIREMENTS

FAQs

$1,000,000 per occurrence / $2,000,000 aggregate

GL MINIMUM (UNIT)

$1,000,000 bodily injury and property damage

AUTO REQUIRED (UNIT)

$50,000 minimum

JANITORIAL BOND REQUIRED (UNIT)

$100,000 each accident (FDD minimum)

WC EMPLOYERS LIABILITY

9014 (Janitorial / cleaning)

PRIMARY NCCI CODE

IS YOUR COVERAGE
PROGRAM RIGHT?

We'll review your current coverage against Jan-Pro Franchising International, Inc.'s requirements and what your commercial janitorial operation actually needs.

ON THIS PAGE

COMPLIANCE REQUIREMENTS

THE BOND VS. A CRIME POLICY

WHOSE INSURANCE COVERS WHAT IN THE MASTER/UNIT MODEL

AFTER-HOURS ACCESS AND WHAT HAPPENS WHEN SOMETHING GOES WRONG

WHAT IT COSTS

BEYOND THE MINIMUM

INSURANCE REQUIREMENTS

FAQs

BEYOND MINIMUM COVERAGE

SUBCONTRACTOR CERTIFICATE COMPLIANCE FOR YOUR FRANCHISE

FRANCHISEE QUESTIONS

FREQUENTLY ASKED QUESTIONS

WHAT INSURANCE DOES A JAN-PRO UNIT FRANCHISE REQUIRE TO OPEN?

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The January 2026 Jan-Pro Unit Franchise Agreement (Section 14.1) requires commercial general liability at $1,000,000 per occurrence / $2,000,000 aggregate with no care-custody-control exclusion; automobile liability at $1,000,000 covering owned, hired, and non-owned vehicles; workers' compensation at the greater of $100,000 or the state minimum; and a janitorial bond of at least $50,000. Jan-Pro Franchising International, Inc. and your regional franchise developer must be named as additional insureds on a primary and non-contributory basis, through a carrier rated A or better by A.M. Best, with 30 days' written notice of cancellation.

DOES THE REGIONAL DEVELOPER'S OR FRANCHISOR'S INSURANCE COVER ME AS A UNIT FRANCHISEE?

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No. As a unit franchisee you are an independent business. The regional developer's insurance covers the regional developer. Jan-Pro's corporate coverage covers Jan-Pro. Your work, your crew, and your accounts run against your own general liability, crime, workers' compensation, and auto — named to your entity and maintained by you.

WHAT IS A JANITORIAL BOND AND WHY IS A CRIME POLICY BETTER?

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A janitorial bond is a fidelity instrument that typically pays only after an employee is criminally convicted of theft, then seeks reimbursement from your business. A third-party crime policy pays without a criminal conviction and does not claw the money back. Keep the bond your agreement requires, but carry the crime policy as the coverage that answers the real claim — the accusation with no conviction.

WHAT IS A LOSS DISCOVERED CRIME FORM AND WHY DOES IT MATTER FOR COMMERCIAL CLEANING?

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A Loss Discovered crime form covers theft found during the policy period no matter when the theft occurred. A loss-sustained form covers only theft that both happened and was discovered in the same term. Commercial cleaning theft tends to be a slow pattern discovered after an employee leaves or after a client reviews records. Loss Discovered is the form that responds to that pattern. Request it by name when buying or renewing your crime policy.

DOES THE $50,000 BOND LIMIT PROTECT MY COMMERCIAL ACCOUNTS?

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Rarely. A single commercial account can have significant cash, equipment, or valuable property on site. The FDD minimum of $50,000 is a compliance floor, not a real-world coverage limit. Rikor's benchmark for commercial janitorial crime coverage is $250,000 in third-party crime coverage on a Loss Discovered form, scalable based on your account mix.

DOES MY POLICY COVER DAMAGE TO A CLIENT'S PROPERTY FROM A CLEANING CHEMICAL?

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It should, because the Jan-Pro agreement prohibits the care-custody-control exclusion that standard policies use to deny such claims. Confirm your actual policy complies and that the limit fits the buildings you clean. The Business Protection Program's optional Care, Custody and Control and Extended Property Damage coverages are also relevant for high-value or sensitive commercial spaces.

HOW DO 1099 CLEANERS I BRING IN FOR OVERFLOW AFFECT MY INSURANCE?

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A 1099 cleaner who cannot show her own workers' compensation and general liability certificate is treated as your employee at your year-end audit. Her pay is added to your exposure base and charged premium accordingly. That bill arrives as a lump sum. Collect a current certificate from every 1099 cleaner before she starts.

DO I NEED EPLI FOR A JAN-PRO FRANCHISE?

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The FDD does not require it, but you should carry it. A high-turnover commercial cleaning workforce cycling across accounts produces wrongful-termination, discrimination, and wage claims. The FDD leaves that exposure entirely uncovered. Rikor recommends standalone EPLI starting at $250,000, scaling with headcount and revenue.

HOW MUCH DOES JAN-PRO FRANCHISE INSURANCE COST PER YEAR?

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A complete program for a commercial janitorial unit with two to six employees — general liability, auto, workers' compensation, a third-party crime policy, and EPLI — commonly runs $6,500 to $12,000 per year. Both general liability and workers' compensation are trued up at a year-end audit based on actual revenue and payroll. The Item 7 estimate of $1,000–$3,000 is an initial or upfront payment, not the full annual cost.

MY EMPLOYEE WAS INJURED WHILE CLEANING A COMMERCIAL ACCOUNT — DOES MY WC COVER IT?

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Yes. Workers' compensation covers injuries your employees suffer on the job, including injuries that happen at a client's building. The injury location does not change the workers' compensation obligation. What matters is that the worker's payroll is included in your WC policy and that the policy was active at the time of the injury.

What a complete Jan-Pro franchise insurance program looks like

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A properly built Jan-Pro program starts with a franchise agreement that gets the structural pieces right — and then fixes the limits it sets too low.

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The compliance requirement gives you a real foundation: $1,000,000 per occurrence general liability with no care-custody-control exclusion, auto at $1,000,000, statutory workers' compensation, and a janitorial bond — with Jan-Pro and your regional developer named as additional insureds. Meeting that lets you start accounts and satisfy the basic certificate your franchisor requires.

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The protection lives in the upgrades. Replace the $50,000 bond with a $250,000 third-party crime policy on a Loss Discovered form — it answers the call when a client says something is missing, without requiring a conviction and without seeking reimbursement from you. Raise employers liability to $1,000,000. Add EPLI at $250,000, because the FDD leaves employment claims entirely uncovered. Add cyber at $250,000. And build an umbrella before you bid the commercial accounts that require a certificate showing $1M or $2M above your primary stack.

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Above all, run your unit franchise as the independent business it is. Your regional developer's coverage is not yours. A complete program, named to your entity and continuously maintained, is what stands between your business and the claim that arrives at 6 a.m. after an overnight cleaning shift.

SUBCONTRACTOR RISK

SUBCONTRACTOR CERTIFICATE COMPLIANCE ACROSS YOUR FRANCHISE

Most home service franchisees use independent contractors or 1099 workers at some point. The coverage gap this creates is not obvious until a claim surfaces — and by then, the conversation is about who pays rather than what was preventable.


A lapsed subcontractor certificate is invisible until your carrier finds it. When they do, they invoke the subcontractor exclusion in your general liability policy. The work was done. The damage is real. The coverage is not there.


Rikor's subcontractor compliance monitoring tool tracks subcontractor certificates in real time. When a certificate lapses, you know before the next job starts — not after the claim comes in.

READY TO GET YOUR

JAN-PRO

PROGRAM RIGHT?

We'll review your current coverage against Jan-Pro Franchising International, Inc.'s requirements and what your commercial janitorial operation actually needs.

wade.avif

WADE MILLWARD, CIC

Founder & CEO · Rikor Insurance

Wade Millward has spent 18 years specializing in franchise insurance. He holds the Certified Insurance Counselor (CIC) designation and has reviewed hundreds of franchise disclosure documents across home service, food service, and commercial franchise verticals. He has built coverage programs for Authority Brands franchisees across electrical, HVAC, plumbing, and restoration trades.

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