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PAINTING · INDEPENDENT FRANCHISE

FIVE STAR PAINTING

FRANCHISE
INSURANCE

You just got a certificate of insurance request from a property management company that wants your crew for a spring repaint across 18 residential units. Their requirements come back: $2,000,000 per occurrence, a waiver of subrogation, and your franchisor named as additional insured.


You pull your policy. General liability shows $1,000,000 per occurrence. The waiver of subrogation is there. The additional insured endorsement is there. The per occurrence limit is not where the property manager needs it.


Without a commercial umbrella policy sitting correctly over your general liability, you cannot satisfy the certificate requirement. The job goes to another painting company.


That is what the Five Star Painting franchise agreement minimum produces: a policy that satisfies Neighborly and falls short of the first commercial account that could have meaningfully grown your revenue. This is the gap nobody explains at signing — and it happens to new franchisees and five-year operators alike.

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WHAT MOST FRANCHISEES MISS

The FDD minimum satisfies your franchisor. It doesn't satisfy your first commercial customer. This guide covers where the FDD ends and what experienced operators carry beyond it.

JUMP TO SECTION

FRANCHISE AGREEMENT REQUIREMENTS

LEAD PAINT COVERAGE GAPS

OVERSPRAY & PROPERTY DAMAGE

WARRANTY & PROFESSIONAL JUDGMENT

HOW PREMIUMS ARE CALCULATED

BEYOND THE FDD MINIMUM

FIVE STAR PAINTING FRANCHISE INSURANCE GUIDE

FAQs

$1,000,000

GL MINIMUM PER OCCURRENCE

$2,000,000

COMMERCIAL COI STANDARD

NCCI 5474

WORKERS' COMP CODE

$500,000

CYBER LIABILITY REQUIRED

$2,500–$9,000

FDD Item 7 Range

IS YOUR COVERAGE
PROGRAM RIGHT?

We'll review your current coverage against Five Star Painting SPV LLC's requirements and what your painting operation actually needs.

ON THIS PAGE

FRANCHISE AGREEMENT REQUIREMENTS

LEAD PAINT COVERAGE GAPS

OVERSPRAY & PROPERTY DAMAGE

WARRANTY & PROFESSIONAL JUDGMENT

HOW PREMIUMS ARE CALCULATED

BEYOND THE FDD MINIMUM

FIVE STAR PAINTING FRANCHISE INSURANCE GUIDE

FAQs

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SUBCONTRACTOR CERTIFICATE COMPLIANCE FOR YOUR FRANCHISE

FRANCHISEE QUESTIONS

FREQUENTLY ASKED QUESTIONS

HOW DO I BECOME COMPLIANT WITH FIVE STAR PAINTING'S FRANCHISE AGREEMENT INSURANCE REQUIREMENTS?

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You need general liability at $1,000,000 per occurrence and $2,000,000 aggregate, occurrence form, with Five Star Painting Franchisor named as additional insured on a primary and non-contributory basis with waiver of subrogation. Commercial auto at $1,000,000 combined single limit covering owned, hired, and non-owned vehicles. Workers' compensation at statutory plus $1,000,000 employers' liability. Cyber liability at $500,000. All carriers must be rated A-VIII or better by AM Best and admitted in your state. Certificates require 30 days' prior written notice by certified mail before cancellation or material change.

OVERSPRAY FROM MY CREW HIT A CUSTOMER'S VEHICLE — WHAT DOES MY POLICY COVER?

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Standard general liability covers accidental property damage to third parties, which is the right category for overspray. Most overspray claims are covered. The risk is a policy-specific overspray exclusion or painting-related property damage limitation in lower-cost placements. Ask your agent whether your policy contains any such exclusion. Adjacent neighbor property damage from wind drift falls under the same provision.

DOES MY INSURANCE COVER LEAD PAINT EXPOSURE FROM WORKING IN AN OLDER HOME?

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Standard general liability has a pollution exclusion that applies to lead paint disturbance. If your crew disturbs lead during an interior or exterior repaint of a pre-1978 home and a bodily injury claim follows, the general liability carrier will cite the pollution exclusion. Contractors pollution liability fills this gap. It is a separate policy from general liability. RRP certification addresses your regulatory obligations — it does not restore coverage under the general liability policy.

WHAT IF A PAINT PRODUCT I APPLIED FAILS AND THE CLIENT DEMANDS A REPAINT?

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General liability does not pay for the cost of redoing your own work. It pays for property damage resulting from defective work. If the customer claims the product selection or prep work reflected a professional judgment error — particularly given the Five Star two-year warranty — that claim carries an errors and omissions component. Standard general liability does not cover it. Errors and omissions insurance does.

AM I COVERED IF A SUBCONTRACTOR I USED CAUSES PROPERTY DAMAGE ON A JOB?

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Only if the subcontractor has a current certificate of insurance at the time of the incident. If the certificate has lapsed, your general liability policy's subcontractor exclusion applies. The damage is real. The coverage is not there. This is the most common uninsured claim across painting franchises that use sub crews for overflow or commercial work.

WHAT HAPPENS IF I USE 1099 PAINTERS FOR OVERFLOW AND ONE GETS HURT?

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If the 1099 painter meets the legal test for employee status — which franchise-directed painters often do — your workers' compensation policy may be required to respond. If it does not and the painter has no workers' compensation coverage of their own, the injury claim can arrive as a general liability lawsuit. At audit, your workers' compensation carrier will also charge premium for any sub painters whose certificates you cannot produce.

WHAT IS CONTRACTORS POLLUTION LIABILITY AND DO FIVE STAR PAINTING FRANCHISEES NEED IT?

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Contractors pollution liability covers bodily injury, property damage, and cleanup costs from pollutant releases during painting operations — primarily lead paint disturbance and solvent fume exposure. The standard general liability pollution exclusion applies to these events regardless of how careful the crew is. For any painting franchise doing residential work in housing built before 1978, contractors pollution liability is the most important coverage gap outside the FDD minimum.

HOW DOES COMMERCIAL PAINTING WORK AFFECT MY COVERAGE VERSUS RESIDENTIAL?

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Commercial accounts typically require higher per occurrence limits than the FDD minimum. A per occurrence requirement of $2,000,000 is common from property management companies and facility managers. They may also require additional named insured endorsements for the property owner or management company and separate waiver of subrogation language. A policy built for FDD compliance may not satisfy a commercial certificate of insurance request without adding an umbrella policy and amending the endorsements.

WHAT NCCI WORKERS' COMPENSATION CODE APPLIES TO INTERIOR VERSUS EXTERIOR PAINTERS?

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Both interior and exterior painters are classified under NCCI code 5474. The code is the same. The risk that diverges is the experience modification — exterior work involving ladder and scaffolding produces more injury claims over time, which drives the modification upward for operations heavy in exterior work. At audit, your workers' compensation carrier reviews what your painters actually did. A crew classified as interior painters that spent most of the year on elevated exterior work will see a premium adjustment.

Five Star Painting Franchise Insurance Checklist: 6 Critical Coverage Points Before Renewal

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Every Five Star Painting franchise starts with the same investment decision. The insurance that protects that investment starts with the FDD — and it does not stop there.

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Six things worth confirming before your next renewal: Five Star Painting Franchisor spelled exactly as it appears in your franchise agreement on the additional insured line. Occurrence form on the general liability policy. Contractors pollution liability in place for any residential work in pre-1978 housing. Errors and omissions coverage if your operation includes color consulting, product specifications, or warranty callbacks where professional judgment is in question. Workers' compensation class codes reflecting the actual split between interior and exterior work on your crews. And current certificates on file for every sub painter before they step on a job.

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Each of those items is a ten-minute conversation with an agent who knows painting franchise operations. The cost of not having that conversation shows up in the claim that does not get covered.

SUBCONTRACTOR RISK

A LAPSED SUB CERTIFICATE IS INVISIBLE
UNTIL YOUR CARRIER FINDS IT

Most home service franchisees use independent contractors or 1099 workers at some point. The coverage gap this creates is not obvious until a claim surfaces — and by then, the conversation is about who pays rather than what was preventable.


A lapsed subcontractor certificate is invisible until your carrier finds it. When they do, they invoke the subcontractor exclusion in your general liability policy. The work was done. The damage is real. The coverage is not there.


Rikor's subcontractor compliance monitoring tool tracks subcontractor certificates in real time. When a certificate lapses, you know before the next job starts — not after the claim comes in.

READY TO GET YOUR

FIVE STAR PAINTING

PROGRAM RIGHT?

We'll review your current coverage against Five Star Painting SPV LLC's requirements and what your painting operation actually needs.

wade.avif

WADE MILLWARD, CIC

Founder & CEO · Rikor Insurance

Wade Millward has spent 18 years specializing in franchise insurance. He holds the Certified Insurance Counselor (CIC) designation and has reviewed hundreds of franchise disclosure documents across home service, food service, and commercial franchise verticals. He has built coverage programs for Authority Brands franchisees across electrical, HVAC, plumbing, and restoration trades.

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