FRANCHISEE FAQ's

Send any requests to support@rikor.io Please allow up to 24 hours (weekdays) for certificates to be processed. Often, certificates will be back to you within 2 hours.

Please include in your request the full name of the entity, the mailing address, and any specific insurance requirements (additional insured, waiver of subrogation, etc.)

Go to https://www.protectmyfranchise.com/claims-assistance (https://www.protectmyfranchise.com/claims-assistance)and complete the requested information. An adjuster will reach out to you for further information within 24 hours. If medical treatment is necessary, seek help as needed and save all receipts.

Send any requests to endorsements@rikor.io with the necessary information: Vehicle: Year, Make, Model, and VIN number Driver: Full name, date of birth, drivers license number and state

• No drivers younger than 18 years old • For drivers 18-21 years old, perfectly clean driving record • For drivers 21-25 years old, no more 1 minor violations in the last 3 years • For drivers 25+ years old • No more than 3 minor violations in the last 3 years (minor speeding, traffic violation, etc.) • No major violations in the last 3 years (DUI, DWI, Speeding 20+ over the speed limit, reckless driving, etc.) • No suspended licenses • Please note that it is your responsibility to pull driving records before submitting driver requests to us.

When putting the policies in place, we will gather payment information from you. Depending on the policy, we will: 1. Set you up on automatic payments using the information provided 2. Pay the policy in full 3. Establish a financing plan